Hiring: Pace Specialist Company: Ampcus Inc Location: Los Angeles, CA Job Posted Time: 2026-09-11 13:51:29 Employment Type: Remote About the job Experience: •Biomedical, med tech, or similar hands on technical experience is a plus. •Entry level candidates with technical training •Candidates transitioning from the military •Minimum level: Foundation-level technical education or equivalent hands on training. •Strong customer communication skills; ability to interact directly with clients. Required Skills: •Imaging service experience (military or private sector). •Role involves training peers across approx. 100 training sessions, each 2 days long. •Individual trainer is expected to deliver 15-20 sessions. •Your initial assignment is to become a subject-matter expert in the PACE platform, which Customer Service Engineers use to document work, track parts consumption, and record time and related activities. •As a subject‑matter expert, you will share the knowledge needed to help Customer Service Engineers in your assigned zones and regions become proficient in using the new software. •After the full launch of the PACE software, you will play a key role in the hyper‑care phase for 30 to 90 days, depending on the speed and success of the transition. •Upon successful completion of the Hypercare phase, you may be considered for transition into a Customer Service Engineer role, preferably within your local region, and you are encouraged to apply for other opportunities across the organization. •Be servicing Imaging Equipment in the assigned metro area, Level could be adjusted based on prior experience. Qualifications: •Candidate will need to travel as needed. •Travel will involve traveling to certain locations for training sessions. •Associate degree, or college, or military experience in a related technical field. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!