Hiring: Owner Liaison Company: Retreatia Location: Steamboat Springs, CO Job Posted Time: 2026-09-10 14:25:07 Employment Type: Full-time About the job Required Skills: •Communicate with property owners daily through phone, text, email and in-person meetings. Provide clear and effective communication to understand owners’ needs, preferences, and feedback. •Build and maintain rapport with property owners. •Manage all facets of new owner and new property on-boarding. •Lead and oversee maintaining property records via Retreatia systems. •Review and assess monthly owner statements to ensure accuracy and transparency of charges. •Seamless teamwork with operational liaison to relay property specific information. •Encourage and promote the company's Core Values, Mission, and Vision. •Maintain a 93% Owner Retention Rate, with a goal of 95% or greater. Qualifications: •Leadership experience managing a customer-facing or account management team. •Strong communication skills (written and verbal) with excellent relationship-building ability. •Highly organized, detail-oriented, and comfortable managing multiple priorities. •Operational familiarity with short-term rental operations preferred. •This is a full-time position located in Steamboat Springs, CO. Standard workdays are Monday through Friday. Standard work hours are based on business needs within the hours of 8 am and 5 pm. This role will also involve occasional on-call weekend shifts, which are rotated among the owner relations team. Compensation: •$60,000 - $65,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!