Hiring: Outfitter III Company: YETI Location: Texas, United States Job Posted Time: 2026-09-10 15:07:33 Target Skills & Keywords : Microsoft Excel, Microsoft Office About the job Required Skills: •As a Customer Experience Specialist (Outfitter) •, you’ll be a trusted expert and problem-solver, delivering exceptional service and embodying our commitment to quality, innovation, and adventure. You’ll take full ownership of complex customer interactions, elevate team performance through example, and flex across a wide range of responsibilities to meet evolving business needs. •This role is ideal for someone who thrives in a fast-paced environment, embraces variety, and takes pride in being the go-to resource—the Swiss Army knife of the Customer Experience team. •Deliver world-class service to every YETI customer, every time. •Respond promptly and professionally across channels—phone, email, and social media—with warmth, clarity, and confidence. •Warranty claims, returns, and order support •Custom artwork approvals and quotes •VIP order placement and personalized customer assistance Qualifications: •High school diploma required; college coursework or technical training preferred •Retail or consumer goods experience is a plus •Basic proficiency in CRM tools and Microsoft Office (Excel, Word, Outlook) •Proven ability to lead by example and positively influence team culture •Comfortable flexing across multiple channels, systems, and priorities •Skilled multitasker with strong attention to detail and follow-through •Basic understanding of order management and accounting principles •Analytical mindset with a passion for understanding customer trends •Adaptable, proactive, and driven to exceed expectations in every interaction •Why You’ll Love Working Here Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!