Hiring: Outbound Product Manager, AI and Workflow Automation Company: Guidewire Software Location: San Mateo, CA Job Posted Time: 2026-09-10 11:56:41 Employment Type: Full-time Target Skills & Keywords : AWS, Event-Driven, LLM, Product Management, R, RAG, Serverless, Stakeholder Management About the job Experience: •8+ years of Product Management experience or equivalent experience in a customer-facing, technical role (e.g., solutions engineering, technical consulting, AI/ML product, or platform engineering). Required Skills: •Act as the Outbound Product Manager for AI and Workflow Automation capabilities on the Guidewire Cloud Platform, spanning the Agentic Framework (agents, tools, memory, evaluation, observability), AI Connect, Agent Studio, and the workflow automation portfolio (Autopilot Workflow, Rules Service, and Guidewire Functions). •Engage directly with customers, partners, and field teams to understand real-world automation, decisioning, and AI agent workflows—uncovering valued capabilities, areas of friction, and emerging use cases across the P&C lifecycle (claims, policy, billing, underwriting, and servicing). •Synthesize market, customer, and field insights into actionable product opportunities, driving improvements and new features that address unmet needs and unlock new revenue streams as customers adopt agentic AI and process automation at scale. •Translate insights into clear outbound product requirements, positioning, and value narratives to guide platform, AI, and application teams as they evolve agents, decisioning, and orchestration capabilities. •Partner closely with other App Platform PMs and collaborate with Inbound Product Managers to ensure alignment and drive Guidewire's vision of AI-first applications. •Work cross-functionally with Engineering, AI/ML, UX, SRE, Enablement, Professional Services, Early Access, Sales, and Marketing to influence solution direction, customer readiness, responsible-AI practices, and go-to-market execution. •Represent AI and Workflow Automation topics in customer meetings, advisory groups, workshops, and group settings—communicating value and best practices to both technical and non-technical audiences, including Customer Advisory Groups and Connections sessions. Qualifications: •Demonstrated ability to embrace AI and apply it to your current role, as well as data-driven insights to drive innovation, productivity, and continuous improvement. •Strong ability to synthesize customer, market, and field input into actionable insights that influence product direction and go-to-market execution. •Excellent communication and stakeholder management skills, with the ability to clearly articulate customer needs and business context to engineering, design, AI/ML, and cross-functional partners. •Solid functional working knowledge of agentic AI and GenAI concepts, including LLMs, prompts, tools, retrieval-augmented generation (RAG), memory, evaluation, observability, and the Model Context Protocol (MCP). •Solid functional working knowledge of workflow automation and decisioning concepts, including business process orchestration (e.g., BPMN), decision management (e.g., DMN), event-driven architectures, human-in-the-loop steps, and serverless/function-based logic. •Operational familiarity with cloud environments and how AI and automation services are delivered in the cloud (e.g., AWS services, multi-tenancy, security, PII handling, and observability). •Demonstrated capacity to collaborate effectively with Product Managers and cross-functional teams while maintaining a clear outbound focus on customer value, adoption, and usability. •Comfortable presenting and facilitating discussions with diverse audiences, including customers, partners, and internal teams. •Excellent English speaking and written communication skills. •Bachelor's degree in technology, computer science, engineering, or equivalent experience; Master's degree is a plus. Compensation: •$138,000 - $245,000 / year •Paid time off programs including volunteer time off Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!