Hiring: Operations Support Specialist - Business Office - Full-Time Company: Erlanger Location: Chattanooga, TN Job Posted Time: 2026-09-15 14:38:37 Employment Type: On-site Target Skills & Keywords : Cerner, Epic Systems, HIPAA, InVision, Revenue Cycle Management About the job Experience: •Knowledge of medical terminology and computer skills, including understanding of Microsoft Windows applications •Solid experience in Flowcast, IDX Centricity, Ebridge, Invision,Cerner or Epic systems •Excellent communication skills and phone etiquette •Basic knowledge of insurance guidelines •Demonstrated capacity to multitask and work in a fast paced environment Required Skills: •Effectively creates, builds and maintains provider schedules. Completes provider requests timely and accurately. Works with clinic management to determine scheduling needs and implement effectively. •Accurately creates new provider/location and billing areas in Flowcast and works closely with Meridian to solve issues and provide resolution to management. •Provides telephone support by answering calls in a timely and polite manner, reflecting the highest quality of customer service. Supporting Registration, Insurance, TES Edits, Copay collection and ETM. •Perform end user training and supervises/assists Training Coordinator I. •Performs other job duties and special projects as assigned by management. •Develop Registration project plans for acquisitions and provide onsite support. •Demonstrates analytical ability and an understanding of the revenue cycle and practice operations. Qualifications: •High School Diploma or 5-10 years of medical or customer service experience. •Bachelors Degree in Business Management or related degree •GE IDX/Flowcast or Epic Certification Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!