Operations Support Engineer
Vantor - Longmont, CO
Hiring: Operations Support Engineer Company: Vantor Location: Longmont, CO Job Posted Time: 2026-09-10 14:21:55 Target Skills & Keywords : AWS, CI/CD, Elasticsearch, GitHub, Java, Jenkins, Kibana, Linux, Python, Ruby, Security Clearance, Travis CI About the job Required Skills: •Schedule and coordinate backend ground systems, antennas, and related resources with external vendors to meet mission contact requirements and operational priorities. •Provide operational coverage through a rotating schedule that includes day, swing, overnight, weekend, and standard office-hour shifts. •Monitor system health and analyze telemetry and operational data to identify anomalies, validate equipment performance, and determine appropriate escalation paths. •Coordinate with vendors, service owners, and engineering teams to investigate and resolve hardware, software, antenna, and system-integration issues. •Track investigations, maintenance activities, corrective actions, system degradations, upgrades, and operational risks through resolution. •Develop and maintain metrics, reports, and dashboards covering ground system and antenna availability, contact performance, data capture, and other key operational indicators. •Develop and improve operational tools, cloud-based capabilities, processes, procedures, and technical documentation that strengthen efficiency, reliability, situational awareness, and operator readiness. Qualifications: •U.S. citizenship and willingness and ability to obtain and maintain a U.S. Government Secret security clearance. •Bachelor’s degree in engineering or a related field; four additional years of relevant experience may be substituted for a degree. •Demonstrated ability to troubleshoot hardware and software issues and investigate unfamiliar technical problems. •Demonstrated capacity to collaborate effectively with internal teams, customers, and external vendors in a time-sensitive operational environment. •One or more years of experience with satellite operations, satellite ground systems, antennas, or antenna-associated ground equipment. •Proficiency in Linux-based operating environments and experience with Python, Ruby, Java, or a similar programming or scripting language. •Operational familiarity with Kibana, Elasticsearch, GitHub, or CI/CD platforms such as Jenkins, Travis CI, or Team Foundation Server. •Strong customer communication and technical writing skills. •The base pay for this position within Colorado is: $59,000.00 - $78,000.00 - $85,800.00 annually. •For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!