Hiring: Operations Supervisor (Tues - Sat) Company: Recology Location: San Carlos, CA Job Posted Time: 2026-09-16 13:19:20 About the job Required Skills: •Assigns employees to routes and special pickups for timely services. Assigns employees to balance workload. Arranges alternate coverage of service in case of employee absence or equipment failure. •Ensures the accountability of route completions. May analyze routes, make recommendations, and implement routing changes. •Monitors work to ensure efficient and effective operations. Observes collection practices on the routes and enforces safety policies and procedures. •Resolves, with drivers as appropriate, customer service problems, ensures extras and overlooks are picked up and responds to complaints of unsatisfactory service. Investigates and resolves customer inquiries and complaints. May include responding to and corresponding with jurisdictional staff. •Recommends rate adjustments and how to resolve billing disputes. With management approval, may make rate adjustments and resolve billing disputes. •Generates and analyzes operational reports and make recommendations as appropriate. •Possesses knowledge of rates to ensure appropriate customer billing. Advises Operations Manager of delinquent accounts and assists in their collection. •Performs or reviews pre- and post-trip inspections. Qualifications: •Possession of a high school diploma or GED required. •Bachelor's degree preferred. •Management experience in waste industry/recycling programs, transportation, production and logistics operations or related field. •Class "B" Commercial Drivers' License preferred upon hire or within six months of hire. •Principles of employee training, supervision, and evaluation. •Supervisory techniques, resource allocation, planning and budgeting. •An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. •The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper. •A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. •An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R’s: Reduce, Re-use, Recycle, and Recologize. Compensation: •Paid time off and paid holidays Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!