Hiring: Operations Supervisor, Returns Company: Riverstone Logistics Location: Doral, FL Job Posted Time: 2026-09-10 12:49:16 Employment Type: On-site Target Skills & Keywords : Microsoft Excel, Microsoft Office About the job Experience: •Required Qualifications (Education, Knowledge, Skills, and Abilities) •Reverse logistics, returns, or 3PL warehouse operations experience strongly preferred. •Strong people leadership and operations supervision skills — comfortable directing daily work, giving feedback, and holding a standard. •Working proficiency in Microsoft Office (Excel, Outlook, Teams) and the ability to learn client-specific returns, inventory, and reporting platforms quickly. •Clear verbal and written communication; able to communicate effectively with Extra Milers, clients, and independent carrier partners. Required Skills: •Mission: The Operations Supervisor, Returns exists to make the reverse side of the operation work — making sure undelivered product comes back, gets accounted for, gets restaged or returned, and gets reported accurately. •Core Objective: To deliver consistent, accurate reverse logistics by running returns intake, documentation, and reporting with discipline, empowering Riverstone to be the first fully integrated, coast-to-coast, big & bulky logistics company in North America. •You like the part of the operation other people overlook. You know that a clean returns process protects inventory accuracy, client trust, and margin. •You are methodical. You document the unit, the reason, and the disposition, and you do not skip the step that matters later. •You can work the floor when the returns come in heavy and run the report when the floor clears. •You communicate clearly with clients, Extra Milers, and independent carrier partners, and you stay calm when the volume spikes. •You see a return rate and ask why — not to assign blame, but to find the fix. •Key Characteristics We Are Looking For Accuracy-Minded: You treat every return as a data point. The documentation is right, the system entry is right, and the disposition is right. Qualifications: •High School Diploma or GED required. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!