Operations Supervisor - Houston
heytea - Houston, TX
Hiring: Operations Supervisor - Houston Company: heytea Location: Houston, TX Job Posted Time: 2026-09-16 12:05:51 About the job Experience: •Strong knowledge of U.S. labor laws, health and safety regulations, and employment standards, with experience ensuring compliance across multiple locations. •Bilingual in English and Chinese is preferred Required Skills: •Participate in the planning and preparation of new store openings, including operational testing and compliance checks. •Ensure smooth and timely execution of new store launches, adhering to all regulatory requirements. •Conduct regular audits of stores to ensure compliance with Heytea's brand standards and local regulatory requirements, including health, safety, and labor laws. •Provide support to stores in managing inventory and equipment, tracking stock levels, and ensuring operational efficiency. •Guide store teams in product merchandising and presentation, conducting regular performance assessments to ensure brand alignment. •Partner cross-functionally with store managers to track and enhance sales performance, operational efficiency, and customer satisfaction. •Assist in implementing and overseeing employee performance reviews and professional development plans to meet company objectives. •Monitor and elevate customer service levels, ensuring the delivery of Heytea's signature customer experience across all stores. Qualifications: •Direct message the job poster from heytea •The Regional Store Operations Supervisor will oversee and manage the operations of multiple Heytea franchised stores within a specified region, ensuring operational excellence, team development, and brand consistency. This role focuses on both new store launches and the continuous improvement of existing stores. •A minimum of 3 years of experience in multi-unit management, preferably in the food and beverage industry, with expertise in store operations, sales strategies, inventory control, and team leadership. •Proven ability to manage and optimize the operations of multiple store locations simultaneously, driving both top-line growth and operational efficiency. •Proficiency in financial management, including budgeting, forecasting, and performance monitoring. •Demonstrated capacity to work in a fast-paced environment and adapt to the changing needs of a growing business. Compensation: •$54,000 - $70,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!