Hiring: Operations Specialist, Payroll Reconciliation Company: Thatch Location: Austin, TX Job Posted Time: 2026-09-10 12:05:50 Employment Type: On-site Target Skills & Keywords : SQL About the job Experience: •4-7 years of experience in operations, financial/payroll reconciliation, or management consulting, with a track record of solving complex, ambiguous problems independently •7 years of experience in operations, financial/payroll reconciliation, or management consulting, with a track record of solving complex, ambiguous problems independently Required Skills: •A critical focus area for the team is the ongoing reconciliation of our payment infrastructure. This complex function is vital for financial accuracy and stability. Its efficient management directly and positively impacts our members, driving trust and satisfaction through seamless and accurate financial experiences. •Own the payroll deduction reconciliation queue, reviewing new and updated deductions before each payroll run and approving or escalating flagged discrepancies with clear reasoning •Trace reconciliation errors back to root cause across enrollment, premium, and payroll connection data, and drive fixes upstream rather than patching individual cases •Partner with Engineering to scope and prioritize automation opportunities, such as auto-approval rules, tooling, and monitoring that reduce the volume of manual review over time •Manage escalations from payroll connection failures and invoice review queues, routing issues to the right stakeholder •Build and maintain SOPs and audit trails so reconciliation logic and decisions are transparent and repeatable across the team •Report on reconciliation accuracy and queue health, surfacing trends and risk areas to Operations and Finance leadership •Background we're looking for 4-7 years of experience in operations, financial/payroll reconciliation, or management consulting, with a track record of solving complex, ambiguous problems independently Qualifications: •Bachelor's degree required Compensation: •$91,000 - $120,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!