Hiring: Operations Specialist Company: Custom Goods Logistics Location: Carson, CA Job Posted Time: 2026-09-12 12:46:07 Target Skills & Keywords : CSS, Change Management, Microsoft Excel About the job Experience: •Proficient with Microsoft Excel and spreadsheets/Outlook/ Warehouse Management System (WMS) •Have excellent oral and written communication skills •Demonstrated capacity to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) •Detail oriented with excellent follow-up practices •Must be able to be professional at all time and flexible with changing situations Required Skills: •To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. •Lead and oversee driving customer satisfaction through the ownership of daily execution for designated branches, including Customer Service, Technical Support, Onboarding, order delivery, and warehousing •Managing customer distribution and capacity planning across the team to ensure the best possible experience for our customers •Produce regular status reports that are appropriate for the audience to communicate with internal stakeholders •Lead challenging projects with multiple workflows, with internal resources and third parties/vendors for successful execution •Ensure all project activities and deliverables are completed on-time, within scope and budget •Drive training & change management •Speaks with customers that require high-level escalation Qualifications: •High school diploma or GED and 2-5 years related experience, with at minimum 2 years of direct supervisory experience Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!