Hiring: Operations Project Consultant - Enterprise Correspondence Operations - Bilingual Spanish Company: Bank of America Location: Plano, TX Job Posted Time: 2026-09-11 10:38:46 Employment Type: On-site Target Skills & Keywords : Agile, Jira, Project Management, Risk Management, SQL Server About the job Experience: •1+ year of defect management and tracking experience •2+ years of data analytics experience with Extensive Markup Language (XML) data files Required Skills: •We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. •Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. •At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! •Analyzes current state processes, existing operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation •Coordinates with the business to support defined project tasks, tracking deliverables and their statuses, and measuring progress against ongoing success measures •Supports partnerships with operations management to create project impact and provide direction and guidance to internal teams •Establishes and maintains relationships with relevant client stakeholders to communicate updates and escalate issues •Performs risk management activities to minimize project risks Qualifications: •Bilingual Spanish - both oral and written proficiency •Knowledge and experience with Octane, JIRA, SQL Server Studio, Test plan/scripts, test execution, reporting •Operational familiarity with letter / disclosure / Monthly Statement development •Product Knowledge: Home Loans, Consumer Card, Deposit Products, Merchant, Consumer Vehicle •Project management and business/technical experience Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!