Hiring: Operations Program Manager (US - Remote) Company: AXON Networks Location: Irvine, CA Job Posted Time: 2026-09-10 10:46:35 Employment Type: Remote Target Skills & Keywords : Asana, CI/CD, Confluence, Digital Transformation, Firmware, Jira, Kubernetes, Monday.com, Program Management, Project Management, SaaS About the job Experience: •7+ years of program or project management experience, including at least 3 years coordinating technical operations, cloud, network, telecom, SaaS or production-service activities. •At least 3 years coordinating technical operations, cloud, network, telecom, SaaS or production-service activities. Required Skills: •Maintain the authoritative global operations calendar and make sure every planned deployment, maintenance window, firmware rollout, migration, customer activity and operational event has the right scope, resources, dependencies, approvals, communications and execution plan. •Reporting to the Operations Manager and the Director of Network Operations, you will connect customer project managers and internal program managers with Support, NOC, DevOps, Engineering, QA, Product and other delivery teams. Qualifications: •Demonstrated ownership of complex cross-functional schedules involving external customers and multiple internal technical teams. •In-depth knowledge of production change, maintenance, deployment or release coordination, including readiness, implementation, validation, rollback and closure. •Demonstrated capacity to understand technical dependencies and ask effective questions across cloud services, infrastructure, software, networks and device operations without needing to be the technical implementer. •Exceptional written and verbal communication with the judgment to tailor updates for customers, executives, program managers and technical responders. •Proven ability to influence without authority, resolve competing priorities, hold owners accountable and escalate constructively with evidence and options. •Strong organization and attention to detail across concurrent activities, regions and time zones, including calm execution during changing conditions. •Bachelor’s degree in business, engineering, information technology or a related field, or equivalent practical experience. •Working familiarity with cloud services, Kubernetes, CI/CD, observability, APIs, databases and messaging platforms. •Understanding of managed CPE environments involving broadband gateways, routers, ONTs, Wi-Fi/mesh systems, device onboarding, telemetry and firmware lifecycle. Compensation: •$130,000 - $180,000 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!