Hiring: Operations Manager, Trading & Regulatory Compliance Company: tastytrade Location: Chicago, IL Job Posted Time: 2026-09-10 11:18:02 Employment Type: Hybrid Target Skills & Keywords : Quality Assurance, Rails, Regulatory Compliance, Root Cause Analysis About the job Experience: •5 years in trading operations, dealing desk support, or platform operations at an NFA/CFTC-regulated firm (RFD, RFED, or FCM) Required Skills: •Conduct daily platform health checks across MT5, TradingView, ProRealTime, and the tastyfx proprietary platform, confirming all markets are online and systems performing as expected •Review and assess overnight incidents each morning: determine tastyfx impact, evaluate reportability as a market event, and escalate major incidents to appropriate stakeholders •Serve as first responder for execution anomalies, stale pricing events, order server issues, and platform outages, owning resolution before escalation to MD •Liaise with IG Group core dealing and pricing teams to coordinate response on new or ongoing incidents •Process trade corrections, cash adjustments, and account-level remediations for customers affected by trading incidents •Investigate trade disputes flagged internally, by clients, or by the NFA; produce clear documentation of findings and resolution •Monitor clients on margin call and identify large or systemic margin call situations requiring escalation •Support ongoing MT4-to-MT5 migration: track account progress, coordinate with platform teams on version updates, and flag client-impacting issues Qualifications: •Bachelor's degree required •3–5 years in trading operations, dealing desk support, or platform operations at an NFA/CFTC-regulated firm (RFD, RFED, or FCM) •Licensure: Series 3 and 34 preferred; must be willing to obtain if not currently held •Hands-on MT4 or MT5 platform administration experience •Direct exposure to NFA regulatory filings, examination support, or compliance documentation •Strong written communication: able to produce precise, formal regulatory documents under time pressure •Comfort operating in a fast-moving environment with real-time incident triage and a varied daily workload •Applied hands-on capability in payment rail management (ACH, wire, debit card) and payment processor relationships •Operational familiarity with TradingView broker integration, Alloy, Plaid, WorldPay, or similar infrastructure •Solid functional working knowledge of retail forex margin rules, margin mechanics, and NFA net capital requirements Compensation: •$120,000 - $150,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!