Hiring: Operations Manager Company: City Wide Facility Solutions Location: Lexington, KY Job Posted Time: 2026-09-10 14:24:56 Target Skills & Keywords : Microsoft Excel, Microsoft Office, Quality Assurance About the job Required Skills: •Maintain exceptional service quality across key customer accounts •Conduct regular inspections and quality assurance visits •Partner with Facility Solutions Managers and Night Managers to resolve service issues and improve client satisfaction •Ensure corrective actions are completed and verified •Deliver a consistent "WOW Experience" to customers •Assist in selecting Independent Contractors (ICs) for new and reactivated accounts •Conduct customer walkthroughs and support successful account transitions •Work closely with contractors during account startups to ensure service expectations are met from day one Qualifications: •High School Diploma or equivalent experience •Minimum three years of management or leadership experience •Strong organizational, planning, and time-management skills •Excellent communication and relationship-building abilities •Proficiency in Microsoft Office (Excel, Word, Outlook) •Valid driver's license and reliable personal vehicle for territory travel •Strong problem-solving skills with a focus on operational efficiency and customer satisfaction Compensation: •$50,000 - $53,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!