Hiring: Operations Manager - JFK John F Kennedy International Airport - Full-time Company: Smarte Carte Location: Jamaica, NY Job Posted Time: 2026-09-11 12:53:35 Employment Type: Full-time Target Skills & Keywords : Microsoft Office, Six Sigma About the job Experience: •Minimum of 3 years of experience in operational function such as manufacturing, logistics, distribution, process improvement, etc. •Demonstrated P&L management experience is required. •Minimum of 2 years of direct management experience and the ability to manage across a wide range of capabilities and personalities. Required Skills: •Overall responsibility for a multi-million-dollar P&L, with the expectation to deliver revenue growth vs. annual and budgeted plans. •Lead business unit consisting of multiple terminals and a workforce of 20 - 30 employees. •Coach staff to ensure daily operational performance goals are met through labor force management and applying proven continuous improvement methodologies such as Lean and Six Sigma to improve productivity and vend quality. •Seek and develop new business opportunities, e.g. airport services, other vending opportunities. •This hands-on position requires the Operations Manager to direct, manage and execute repairs, maintain and clean equipment as needed. •Develop and maintain strong relationships with key stakeholders within the airport community as well as peers within Smarte Carte. •Participate in the development and implementation of corporate strategic initiatives to grow revenue and earnings. •Effectively translate strategic initiatives into meaningful and actionable goals for direct reports. Qualifications: •Possess strategic leadership, planning and thinking skills along with a value chain mind-set. •Demonstrated success working in a cross-functional team environment. •Demonstrated capacity to successfully manage the institutional complexity within assigned airports. •Demonstrated business acumen as defined by a proven track record of success in an operational environment. •Must demonstrate experience and ability to lead large scale process implementation with measurable improvements in financial and/or performance metrics. •Demonstrated capacity to forge positive relationships with external constituents e.g., customers, clients, supplier partners, etc., and manage across a wide range of capabilities and personalities. •Excellent verbal and written communication skills •Some financial and analytical skills; must be proficient in reading, interpreting, and analyzing financial statements, and understand how operational KPI’s affect financial outcomes. •Organized and able to manage multiple priorities effectively. •Proficient knowledge of Microsoft Office/Suite. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!