Hiring: Operations Manager II Company: JPMorganChase Location: Jacksonville, FL Job Posted Time: 2026-09-16 14:38:03 Employment Type: On-site Target Skills & Keywords : Change Management, Program Management, Regulatory Compliance, SQL, Stakeholder Management About the job Required Skills: •Develop comprehensive Business Requirements Documents (BRDs) that capture stakeholder needs and project objectives. •Create and validate report logic to ensure accuracy and alignment with business requirements. •Lead a team of business analysts in executing requirements and delivering agreed outcomes. •Provide clear, consistent feedback to staff and management on performance, progress, and issues. •Present business goals, objectives, and status updates to senior leaders. •Manage cross–line of business initiatives, including dependencies and resource conflicts. •Evaluate market trends, customer feedback, regulatory changes, and operational pain points to identify opportunities. •Drive process improvements and key initiatives to enhance operational efficiency and effectiveness. Qualifications: •Qualified with a bachelor's degree in business/finance (or equivalent experience). Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!