Hiring: Operations Manager Company: West Michigan Center for Arts + Technology - WMCAT Location: Grand Rapids, MI Job Posted Time: 2026-09-17 10:47:22 Employment Type: Full-time Target Skills & Keywords : Microsoft Office About the job Required Skills: •The ideal candidate brings curiosity, initiative, and a systems mindset to our operations, and thrives in a collaborative environment that advances WMCAT's mission of providing equitable access to opportunity. •Coordinate daily administrative and operational activities across departments, supporting program teams with logistics, reporting, and compliance needs. •Develop and implement systems to improve workflows and cross-organizational communication. •Manage relationships with vendors and contractors •Create and maintain a welcoming environment for students, families, guests, and staff. •Provide backup to the Administrative Associate by covering times away from the front desk. •Serve as the primary point of contact for technology needs experienced by students and staff, managing the relationship with WMCAT's external IT partner (troubleshoot basic issues internally and escalate more complex needs as appropriate). •Order, inventory, and maintain hardware and software across the organization, including documentation of IT assets and user access credentials Qualifications: •Basic technology troubleshooting skills and comfort supporting others with tech issues. •Comfort with, or willingness to be trained in, payroll processing procedures. •Strong proficiency in working with computers and various software systems, including but not limited to Microsoft Office suite and QuickBooks Online. •Comfort working both independently and collaboratively in a mission-driven environment. •Strong organizational skills, with the ability to prioritize multiple tasks and maximize efficiency. •Strong written and verbal communication skills to connect with a diverse group of people. •Demonstrated capacity to communicate in Spanish is a plus. Compensation: •$44,000 - $47,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!