Hiring: Operations Manager - Chicago, IL Company: OpenWorks | Facility Management Location: Illinois, United States Job Posted Time: 2026-09-11 12:15:55 Target Skills & Keywords : Microsoft Excel, Project Management About the job Experience: •40 years of experience helping multi-location businesses create cleaner, healthier, and more efficient workplaces. •7 years of experience in operations, business operations, account management, or a similar role Required Skills: •Own the operational performance of your assigned territory •Build strong relationships with customers and service providers to ensure exceptional service •Drive customer retention and identify opportunities for territory growth •Support provider performance, accountability, and territory coverage •Identify operational challenges and implement practical solutions •Analyze performance metrics and use data to improve results •Partner cross-functionally to resolve issues and continuously improve operations Qualifications: •Bachelor's degree in Business, Operations Management, or a related field (or equivalent experience) •3–7 years of experience in operations, business operations, account management, or a similar role •Strong problem-solving and decision-making skills •Demonstrated capacity to analyze data and turn insights into action •Excellent communication and relationship-building skills •High level of ownership, accountability, and organization •Proficiency with Microsoft Excel and business systems such as CRM, ERP, or project management software •Make a direct impact on customer success and territory growth •Grow your career with a collaborative, forward-thinking team •Contribute to projects and initiatives that directly shape our company's success Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!