Hiring: Operations Manager Company: Chenega Security SBU Location: Chantilly, VA Job Posted Time: 2026-09-11 14:24:16 Employment Type: Contract Target Skills & Keywords : Change Management, IAM, Systems Engineering About the job Required Skills: •Lead the day-to-day management and strategic direction of enterprise IT operations and service delivery activities. •Oversee implementation and execution of Information Technology Service Management (ITSM) best practices to ensure efficient and effective service delivery. •Manage operational performance across infrastructure, systems administration, networks, cybersecurity, and customer support functions. •Establish operational objectives, priorities, and performance metrics aligned with customer and organizational goals. •Direct technical teams responsible for maintaining secure, reliable, and compliant IT environments. •Monitor service levels, system availability, incident response, change management, problem management, and continuous improvement initiatives. •Develop and implement operational policies, procedures, and governance processes. •Coordinate resources across multiple functional areas to support mission requirements and program objectives. Qualifications: •Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Systems, Engineering, or related field preferred. •Minimum ten (10) years of demonstrated experience in IT Operations utilizing IT Service Management (ITSM) best practices within a Federal Government environment, preferably within the Department of Defense. •Minimum ten (10) years of demonstrated experience in a senior IT management role supporting Federal Government or DoD customers. •Demonstrated experience leading technical operations teams supporting enterprise-scale environments. •Current DoD 8570.01-M IAM Level II certification required. •Successfully pass background and drug screening •Advanced knowledge of enterprise IT infrastructure, networking, cybersecurity, and systems engineering principles. •Strong leadership and people management capabilities. •Demonstrated capacity to provide technical oversight across multiple complex projects simultaneously. •In-depth knowledge of information assurance and cybersecurity frameworks. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!