Hiring: Operations Manager, Automation and Solution Company: TikTok USDS Joint Venture Location: San Jose, CA Job Posted Time: 2026-09-11 17:57:36 Employment Type: Full-time Target Skills & Keywords: Program Execution, Operations Management, Change Delivery, Cross-Functional Coordination, Rollout & Adoption, Milestone Tracking, Dependency Management, Risk Management, Stakeholder Alignment, Operational Excellence, Automation, Trust & Safety, Process Simplification, Scalability Experience: - Minimum 5 years in program execution, operations management, implementation, change delivery, or other cross-functional operational execution roles - Proven experience driving complex, cross-functional initiatives with clear ownership of milestones, risks, dependencies, and stakeholder alignment - Demonstrated ability to translate large initiatives into operational rollout plans and ensure successful implementation and adoption across multiple stakeholder groups - Experience working effectively with central teams (Product, Policy, Global Platform, Engineering) while staying aligned with original project owners - Preferred: Experience in Trust & Safety, large-scale operations, or high-complexity rollout environments Required Skills: - Execution Leadership: Driving complex, cross-functional initiatives with ownership of milestones, risks, dependencies, and stakeholder alignment - Rollout and Adoption: Translating large initiatives into operational rollout plans and ensuring successful implementation across stakeholder groups - Cross-Functional Coordination: Working effectively with central teams while staying aligned with project owners - Operational Judgment: Identifying blockers, managing ambiguity, escalating appropriately, and maintaining delivery momentum - Communication and Visibility: Providing structured updates on progress, risks, trade-offs, and execution health to leadership - Ability to embed Operational Excellence and Automation into execution by simplifying processes and strengthening operational scalability Qualifications: - Execution-focused mindset with strong program and operations management capabilities - Strong cross-functional coordination and stakeholder management skills - Ability to manage ambiguity and drive resolution through coordination and escalation - Excellent communication skills with the ability to present structured updates to leadership - Comfortable working in a fast-paced, high-complexity environment - On-site presence required up to 5 days a week - Note: This role may be exposed to harmful content on a daily basis as part of Trust & Safety operations Compensation: - Base salary range: $88,000 - $198,445 annually (varies based on qualifications, skills, competencies, experience, and location) - May be eligible for additional discretionary bonuses/incentives and restricted stock units - Day one access to medical, dental, and vision insurance - 401(k) savings plan with company match - Paid parental leave - Short-term and long-term disability coverage - Life insurance - Wellbeing benefits - 10 paid holidays per year - 10 paid sick days per year - 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!