Hiring: Operations Help Desk Specialist Company: Entarian Location: Suitland, MD Job Posted Time: 2026-09-11 11:13:20 Employment Type: Contract / On-site Target Skills & Keywords : Microsoft Excel, Microsoft PowerPoint, SCA About the job Experience: •4 years’ relevant experience such as customer service, IT help desk, etc. Candidates with prior military experience serving as an operations or command center duty officer highly desired. Required Skills: •RGDB Help Desk/Customer Service Representative Duties Include Qualifications: •HS Diploma; Associates degree or BS degree preferred and may be substituted for years of experience. Training on the SARSAT system will be provided. •A minimum of 4 years’ relevant experience such as customer service, IT help desk, etc. Candidates with prior military experience serving as an operations or command center duty officer highly desired. •Typing speed 35-45 wpm or greater (to be confirmed by a typing test) •Must be dependable, detail oriented and willing to work a rotating 12-hour shift schedule for the controller duties and 8 hour shift during normal hours for the customer service representative duties •An understanding of mathematics, latitude and longitude, and time zones (e.g., UTC/GMT) is required. •Must be a US Citizen or Permanent Resident and be able to pass a background investigation to obtain a security badge to enter the applicable government facility. •Entarian is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!