Hiring: Operations Coordinator Company: SRS Distribution Inc. Location: Panama City Beach, FL Job Posted Time: 2026-09-10 14:32:46 Employment Type: Contract / On-site Target Skills & Keywords : Microsoft Office, Swift About the job Experience: •Candidates are expected to possess 1 - 2 years of related experience and/or training, or an equivalent combination of education and experience. •Communication Proficiency: Demonstrates exceptional verbal and written communication skills to effectively resolve customer complaints, liaise with warehouse personnel, and maintain professional interactions at all levels of service delivery. •Organizational Skills: Exhibits advanced organizational skills to manage inventory control, oversee warehouse operations, and ensure the timely and accurate handling of orders, contributing to the seamless functioning of daily operations. •Customer Service Excellence: Maintains a customer-focused approach, ensuring superior customer service by understanding and exceeding customer needs, effectively managing complaints, and delivering tailored solutions within set timelines. •Time Management: Utilizes strong time management skills to prioritize tasks and meet critical deadlines within a fast-paced environment, ensuring efficient operation and coordination of warehouse activities. Required Skills: •Coordinate and manage daily warehouse operations, ensuring work orders are executed with precision and on schedule to optimize efficiency and client satisfaction. •Resolve incoming customer complaints swiftly and courteously, taking full ownership of issues and engaging warehouse personnel and delivery teams as needed to achieve timely resolutions. •Supervise and facilitate the accurate loading and unloading of orders for vendors and customers, ensuring adherence to company standards for promptness and accuracy. •Utilize On Demand routing software to dispatch trucks and guarantee timely and precise delivery of products to customer worksites, streamlining logistics and minimizing delivery-related disruptions. •Utilize Agility software to meticulously track and report stock levels, providing data-driven insights to the Branch Manager to support inventory decision-making and prevent duplicate orders. •Conduct comprehensive inventory management activities, including purchasing, weekly cycle counts, and the evaluation and resolution of damaged or outdated stock, to uphold inventory integrity and availability. •Implement rigorous order processing and day-end balancing procedures to support the seamless operation of the branch and contribute to overall business success. •Foster superior customer service and company representation while managing internal processes, enhancing customer relations, and supporting the Branch Manager's strategic goals. Qualifications: •The Operations Coordinator at SRS Building Products is required to undertake occasional travel to regional branches for inventory audits, supplier meetings, and operational assessments to ensure consistent compliance with company standards. •Demonstrate excellent verbal and written communication skills, suitable for professional interactions. •Exhibit superior interpersonal and customer service skills, with a proven ability to resolve complaints promptly. •Possess strong sales and customer service capabilities to meet and exceed customer expectations. •Display outstanding organizational skills and acute attention to detail. •Show proficiency in time management with a track record of meeting deadlines in a high-paced and sometimes stressful environment. •Demonstrate ability in supervisory and leadership roles, with the competence to delegate tasks when necessary. •Maintain proficiency with Microsoft Office Suite or similar software for efficient task management and reporting. •Proficient in utilizing the Agility software/computer system for tracking and reporting stock levels. •Demonstrated ability to calculate financial figures such as discounts, interest, and percentages, leveraging mathematical and computer skills. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!