Hiring: Operations Analyst Benefits Company: Metropolitan Transportation Authority Location: New York, NY Job Posted Time: 2026-09-10 14:17:02 Target Skills & Keywords : AI About the job Experience: •Minimum three (3) years HR data processing experience in the area of HRIS, such as, employee records keeping and updates •May need to work outside of normal work hours (i.e., evenings and weekends) •Travel may be required to other MTA locations or other external sites. •According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). •MTA and its subsidiary and affiliated agencies are Required Skills: •Gather, validate, and maintain data and other transaction inputs •Gather forms and track status •Enter transactions in PeopleSoft and the service request management tool •Retrieve, index, and review scanned documents and forms •Provide satisfactory customer service by receiving, analyzing, researching and seeking resolution to assigned inquiries •Integrate across BSC teams to document, research and resolve basic issues and errors as assigned. Understand when to resolve or escalate to supervisor •Perform/support cyclical processing and period end activities •Complete assignments as delegated by supervisor Qualifications: •Possess specific work experience for HR in the area of employee records, data updates and maintenance, etc. •Working knowledge and use of PeopleSoft or related database software •Demonstrated capacity to work in a team environment •Demonstrated capacity to process requests consistently with general supervision •Demonstrated capacity to assess problems and promptly resolve or identify appropriate team to resolve •Strong oral and written communication skills •Strong interpersonal skills with the ability to work with and collaborate across the BSC at all levels within and outside the organization •Strong time management skills and ability to manage individual assignments •Demonstrated capacity to handle sensitive situations and maintain a high degree of confidentiality •High School Diploma or GED Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!