Hiring: Operational Services Technician Company: SimVentions Location: King George, VA Job Posted Time: 2026-09-03 14:38:53 Employment Type: Contract Target Skills & Keywords : Configuration Management, Microsoft Excel, Microsoft Office, Secret Clearance, Security Clearance About the job Experience: •Proficiency in utilizing monitoring tools and reporting on technical metrics (e.g., latency, uptime, throughput). •Proficient in Microsoft Office Suite. Required Skills: •Oversee automated alerts, dashboard metrics (latency, throughput, uptime), and the incident queue. •Prioritize, document, and track incidents from initiation through to resolution or successful workaround. •Evaluate performance data and corrective actions to prevent service breaches or recurring degradation. •Logistics & Asset Management •Maintain an accurate Configuration Management Database (CMDB) for all hardware, including satellite dishes and SIM cards. •Perform regular audits to identify and resolve inventory discrepancies. •Track cloud consumption and bandwidth usage against established budget baselines. •Prepare advisory reports for customers regarding financial shortfalls, pool adjustments, and cost-saving opportunities. Qualifications: •Demonstrated ability to develop logistic support requirements, identify and establish linkages between functions and tasks common to multiple organizational missions. •In-depth knowledge of IT Service Management (ITSM) principles and practices (e.g., ITIL certification preferred). •Exceptional analytical skills with experience in financial oversight, budget monitoring, and cost management. •Excellent written and verbal communication skills, with the ability to translate complex technical and financial data into clear, actionable advice for customers. •Demonstrated capacity to work independently and as part of a team. •Bachelor’s degree in supply chain management, Information Technology, Business Administration, or a related field. Compensation: •$79,000 - $127,000 / year •Medical, dental, vision, and prescription drug coverage Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!