Hiring: Onsite Technician Company: IPC Systems Location: New York, NY Job Posted Time: 2026-09-10 12:34:50 Employment Type: Full-time Target Skills & Keywords : Capital Markets, Embedded Systems, Medicare, Microsoft Excel, ServiceNow, Stakeholder Management, TCP/IP, Visio About the job Experience: •Knowledge of IPC Unigy platforms or similar trading voice/turret systems •Exposure to process improvement or automation initiatives •In-depth knowledge of networking protocols and voice infrastructure (TCP/IP, routing, QoS) •Advanced proficiency in Microsoft Excel, Word, and Visio for documentation and reporting •Demonstrated capacity to support global customers and collaborate with geographically dispersed teams Required Skills: •Strong troubleshooting and problem-solving skills to diagnose and resolve technical issues quickly in a high-pressure environment. •Solid understanding of IT infrastructure, including hardware, operating systems, and networking fundamentals. •Knowledge of VoIP technologies, SIP protocols, and trading voice systems (e.g., IPC Unigy) •Demonstrated capacity to perform system configuration, user administration, and MACD (Move/Add/Change/Delete) activities •Strong communication and interpersonal skills to work directly with traders, users, and multiple technical teams •Customer-focused mindset with the ability to provide clear, desk-side support and training •Operational familiarity with network devices (routers, switches) and basic connectivity troubleshooting. •Demonstrated capacity to work independently while coordinating across geographically dispersed teams. Qualifications: •SIP/VoIP certifications or advanced telephony knowledge (SIP, PBX, SBCs) Compensation: •401(k) and Roth plan with matching contributions Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!