Hiring: Online Student Success Advisor Company: The California State University Location: San Jose, CA Job Posted Time: 2026-09-10 11:27:13 Employment Type: Remote Target Skills & Keywords : AI, Microsoft Excel, Microsoft PowerPoint, Zoom About the job Required Skills: •This position is 100% remote in-state (California). * •Provide holistic academic advising and support to online students •Implement a proactive advising approach to establish and maintain on-going relationships that include regular meetings, documentation, and tracking of student progress using online tools •Assist students with individualized success strategies, including goal setting, time management, study skills, etc. •Introduce and orient students to their academic requirements, academic planning tools, and university resources •Assist students in creating educational goals and interpretation of policies and procedures in relation to their goals •Identify barriers to student success, develop action plans to focus on completion •Provide support to students facing issues that impact retention, persistence, and academic success and referring students to resources as appropriate and necessary Qualifications: •Demonstrated capacity to communicate with constituents in a professional and respectful manner •General awareness of emerging technologies, including artificial intelligence (AI), and a willingness to develop skills in their appropriate, responsible, and ethical use in a higher education environment, consistent with institutional policies and practices •Strong advising/counseling skills, including demonstrated excellence in active listening and in helping individuals with problem identification, problem solving, conflict resolution, and decision making •Demonstrated capacity to take advisor notes (documentation) which are required to monitor and assess student progress •Must be detail-oriented with strong organizational and programming skills •Effectively use PeopleSoft (student administration database), EAB Navigate, and other enterprise platforms, as needed •Effectively use software applications such as Microsoft Suite (Word, Excel, PowerPoint), Google Suite/Apps (Docs, Sheets, Drive), video conferencing software (Zoom), DocuSign, OnBase, etc. •Knowledge of clear, audience-appropriate communication practices for students, faculty, and staff, while maintaining a student-centered approach •Demonstrated capacity to plan and conduct workshops, organize special events or activities, and make effective presentations remotely before groups •Demonstrated capacity to use professional training to enhance performance initiatives and teamwork communication Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!