Hiring: Oncology Case Manager - Alabama Company: Caris Life Sciences Location: Alabama, United States Job Posted Time: 2026-09-10 11:47:45 About the job Required Skills: •Partner closely with internal and external stakeholders to deliver exceptional customer support and satisfaction. •Execute customer retention strategies to maintain and grow existing accounts. •Build and maintain value-based relationships with current customers, driving increased utilization of products and services. •Maintain frequent communication with the teammates, Customer Support, and Commercial Leadership to share customer feedback, success stories, challenges, and best practices. •Accurately document customer interactions, updates, and value-based activities in the CRM. •Develop and maintain practical working knowledge of company products, services, technology platforms, reimbursement and billing processes, and molecular profiling solutions. •Establish and maintain open communication with key stakeholders at assigned accounts and escalate issues impacting customer satisfaction. •Maintain assigned company equipment and assets. Qualifications: •Bachelor’s degree required. •Minimum of three years of account management or customer-facing experience. •Strong problem-solving and decision-making skills. •Understanding of clinic-based business practices. •Demonstrated capacity to learn proprietary software. •Excellent written and verbal communication skills. •Strong organizational, interpersonal, and collaboration skills. •Valid driver’s license and reliable transportation. •Successful completion of pre-employment requirements. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!