Onboarding Supervisor

Medical Billing Center - Greenville, SC

Hiring: Onboarding Supervisor Company: Medical Billing Center Location: Greenville, SC Job Posted Time: 2026-09-10 12:35:14 Employment Type: Full-time Target Skills & Keywords : Credentialing, EHR, EMR, Medical Billing, Project Management, Provider Enrollment, Revenue Cycle Management About the job Experience: •25 years, MBC has partnered with clinic owners and healthcare leaders to improve billing performance, strengthen revenue cycle operations, and create greater financial visibility within their practices. •4+ years of experience in healthcare revenue cycle management, medical billing operations, healthcare implementation, client onboarding, practice management, or a closely related field. Required Skills: •The Onboarding Supervisor — Revenue Cycle Management is responsible for leading the successful transition of new MBC clients from kickoff through implementation, training, go-live, and post-launch stabilization. •Following the client’s initial welcome and kickoff process, this individual becomes a primary operational leader and client contact responsible for coordinating system configuration, workflow development, training, implementation timelines, operational readiness, and go-live support. •This role works closely with the Onboarding Team, Billing, Accounts Receivable, Credentialing, Training, IT, Development, Leadership, vendors, and client stakeholders to ensure each practice is prepared for a successful transition into active billing operations. •The Supervisor also leads the operational implementation of systems, technology, and workflows associated with the client’s transition to MBC, including practice management or EMR conversions, clearinghouse connectivity, data migration, integrations, communication platforms, and related operational systems. •Following go-live, the Supervisor remains actively involved for approximately 30 days to monitor performance, address implementation-related issues, support workflow stabilization, and coordinate a complete handoff to ongoing Accounts Receivable Operations. •Own new-client implementation following kickoff through go-live and post-launch stabilization. •Serve as a primary client-facing leader throughout the implementation period. •Establish and manage implementation timelines, milestones, responsibilities, dependencies, and readiness requirements. Qualifications: •Strong working knowledge of the medical revenue cycle, including claims, reimbursement, accounts receivable, collections, denials, payer workflows, and payment posting. •Demonstrated experience leading healthcare implementations, client transitions, system conversions, operational projects, or similar initiatives. •Strong project management, organizational, communication, and problem-solving skills with the ability to manage multiple concurrent implementations. •Demonstrated capacity to identify project dependencies, manage deadlines, maintain accountability, escalate risks, and exercise sound judgment. •Strong client-facing communication skills with experience leading meetings and navigating complex operational conversations. •Formal project management training or certification is a plus. Compensation: •$52,000 - $60,000 / year •Competitive benefits and rewards package •Full-time employees are eligible for a comprehensive benefits package, including Medical, Dental, and Vision Insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!