Hiring: Onboarding Specialist Company: S1 Technology™ Location: Lafayette, LA Job Posted Time: 2026-09-16 10:18:52 Employment Type: Full-time / On-site About the job Experience: •4 years of industry specific experience preferably in an MSP environment •Minimum 4 years of industry specific experience preferably in an MSP environment Required Skills: •S1 Technology is seeking an ONBOARDING SPECIALIST •A high-level technician and hands‑on problem solver who thrives in complex environments. This position requires a deep understanding and expertise in modern technology landscapes. •This role focuses on understanding each customer's business, deploying S1 Technology's standard tools and solutions, assessing their current environment, and identifying opportunities for improvement through a comprehensive gap analysis. •In This Role, You Will •Lead end to end onboarding for new clients: assess their current environment, document systems, and implement S1's standard stack so they start strong from day one. •Learn and understand each new customer's business operations, workflows, and technology environment. •Coordinate and deploy S1 Technology's standard tools, monitoring solutions, and security platforms for new MSP customers. •Conduct thorough assessments of customer environments and develop detailed gap analyses, identifying risks, inefficiencies, and opportunities for improvement. Qualifications: •Tier 2 or higher technical expertise with the ability to support and assess complex client environments. •Strong troubleshooting and problem-solving skills, with the ability to identify technical issues, outdated hardware, inefficient processes, and security risks. •Demonstrated capacity to document findings clearly and develop practical, long-term solutions for customers. •Excellent customer service and communication skills, with confidence presenting information during meetings, workshops, and on-site visits. •Strong organizational and project coordination abilities, with attention to detail and follow-through. •Strong communication and interpersonal skills. persistence and professionalism when working with other MSPs, vendors, and IT professionals to obtain necessary access, documentation, and customer information. •Demonstrated capacity to manage multiple onboarding projects while maintaining a high level of service and responsiveness. •Demonstrated capacity to explain technical concepts to non-technical users. •Demonstrated capacity to work independently and as part of a team, managing time effectively across multiple tasks and deadlines. •Commitment to continuous learning and staying current with the latest technologies and industry trends. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!