Onboarding & Operations Specialist

Confidential - Plano, TX

Hiring: Onboarding & Operations Specialist Company: Confidential Location: Plano, TX Job Posted Time: 2026-09-03 10:55:59 Target Skills & Keywords : Monday.com, Project Management, Salesforce About the job Experience: •Comfortable working a fast-paced environemtn with shifting priorities and evolving processes •Good analytical and troubleshooting skills Required Skills: •Manage customer onboarding projects from sales handoff through successful go-live and project completion. •Review and validate sales orders, hardware orders, and onboarding documentation to ensure accuracy and completeness. •Coordinate onboarding paperwork, implementation forms, project assignments, and project signoff documentation. •Schedule and assign implementation resources based on project scope, regional needs, and team capacity. •Maintain and manage the Go-Live Calendar to ensure effective project planning and resource utilization. •Partner cross-functionally with Sales, Support, Accounting, Customer Success, and Operations teams to ensure alignment across all active and upcoming projects. •Facilitate recurring cross-functional meetings to drive communication, accountability, project visibility, and collaboration across departments. •Own and manage hardware escalations, coordinating resolution efforts from support handoff through customer resolution. Qualifications: •Associate’s or Bachelor’s degree preferred Compensation: •Medical, Dental, Vision, Life, STD, LTD and accident insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!