Hiring: On-Site Application Support Technician Company: Pacific Office Automation Location: Phoenix, AZ Job Posted Time: 2026-09-10 14:08:14 Employment Type: Contract / Remote Target Skills & Keywords : Microsoft Excel, Microsoft Office, Phoenix, SQL, Windows Server About the job Experience: •Career growth and advancement opportunities •Medical, dental, vision, and life insurance •PTO, vacation, and sick leave Required Skills: •We are seeking a to join our Phoenix office. In this role, you will install, support, and troubleshoot managed print services software (Remote Monitoring Services) for both internal teams and external clients. •Install, configure, and maintain remote monitoring software for clients •Troubleshoot software and connectivity issues for internal and external users •Provide timely support via phone, email, and ticketing system •Document troubleshooting steps and resolutions in CRM •Partner cross-functionally with development teams on system improvements •Perform routine system maintenance and monitoring •Complete MPS Monitor training within 30 days Qualifications: •Associate’s degree or higher and 1+ year of customer service experience •1–2 years of help desk or technical support experience •Strong communication and customer service skills •Basic knowledge of networking and database concepts •Proficiency in Microsoft Windows and MS Office (Outlook, Word, Excel) •Strong organization, attention to detail, and problem-solving skills •Demonstrated capacity to work independently and in a team environment Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!