Hiring: Office Lead Company: Compass Location: San Francisco, CA Job Posted Time: 2026-09-15 17:59:36 Employment Type: Full-time (100% in-office) Target Skills & Keywords: Office Management, Customer Service, Hospitality, Operations, Event Planning, Vendor Management, Budgeting, Procurement, Onboarding, Internal Communications, Real Estate, Community Engagement, Problem-Solving, Attention to Detail Experience: - 2-4 years of previous experience in customer service, office management, hospitality, or operations - Previous experience in real estate is a plus Required Skills: - Maintain office supply, food, and beverage inventory within budget - Ensure cleanliness and organization of reception, conference rooms, kitchen, storage, and common areas - Conduct daily quality-assurance walkthroughs and hold third-party vendors accountable - Coordinate office repairs and services - Manage standard operating procedures and tracking processes (budgeting, procurement, onboarding) - Process and track customer (agent) commission checks, referrals, and CDAs - Manage internal communications including office updates and newsletters - Plan and coordinate events driving customer engagement and retention - Act as single point of contact for important speakers or executive visitors - Partner with Workplace Operations team on special projects - Serve as the face of the office: welcome guests, manage mail distribution, answer main office line when needed - Strong customer service and presentation skills - Meticulous attention to detail, highly organized - Ability to lift up to 25 lbs - Establish credibility with key agent decision-makers and influencers - Strong problem-solving and analytical skills - Ability to work autonomously with a strong bias toward action Qualifications: - Passion for creating community within a space; encourages in-office interaction, bonding, and engagement - Great listening skills, connects well with others, empathetic to customer pain points - Ability to work in the office during standard operating hours - Culture carrier who inspires and empowers others with a positive, constructive approach to change - Drives employee and customer recognition by celebrating birthdays, milestones, etc. Compensation: - Expected base pay: $32-$34.25/hour Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!