Hiring: OES Order Management Specialist Company: ZF Group Location: Hebron, KY Job Posted Time: 2026-09-10 11:19:05 Target Skills & Keywords : SAP About the job Experience: •1-3 years order management or equivalent experience •3 years order management or equivalent experience Required Skills: •Lead and oversee processing and monitoring customer orders, negotiating and adjusting delivery dates with agreement of customers. •Interface directly with customer to meet customer service fill rate goals, maximize customer satisfaction, meet forecast accuracy goals, and work with key account management team, material planning team and others. •Proactively collaborate and communicate with key account management and material planning teams to ensure sufficient quantities of product are available to meet customer demand and are in line with forecast. •Coordinate efforts to solicit from the customer both current and anticipated customer line rates, product conversion/marketing information, and historical sales as input into sales and material forecast plan. •Utilize available systems to prepare, analyze, and summarize results of customer demand patterns and fluctuations. •Manage interface with customers and product engineering, materials, and warehouse employees during the product development process to identify customer requirements and timing; also help coordinate new product introductions, engineering changes and part number changes. •Interface with customers and key account managers to resolve issues affecting customer satisfaction and to support key customer account activity. •Work directly with customers to better understand their internal processes, key contacts and communicate this information internally to vested parties as required to improve efficiency of direct reports and improve customer satisfaction. Qualifications: •Associate Degree or equivalent experience Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!