Hiring: NOVOS Support Engineer Company: NOV Location: Houston, TX Job Posted Time: 2026-09-16 19:43:54 Target Skills & Keywords : AWS, Configuration Management, Jira, Linux, Python, Root Cause Analysis, SQL About the job Required Skills: •Provide second-level support for software products and automation systems, resolving issues efficiently. •Utilize Jira Service Management for issue tracking and prioritization. •Conduct root cause analysis on software and system issues, proposing effective solutions. •Develop and maintain customized software configurations for customers. •Drive continuous improvements to deployment processes and support tools. •Engage in software development, creating advanced diagnostic utilities for field support. •Maintain virtualized test environments for accurate testing. •Partner cross-functionally with stakeholders to identify product enhancements, ensuring reliability. Qualifications: •Bachelor's degree in Computer Science, Software Engineering, or related field, or equivalent experience. •Essential experience in supporting industrial automation, control systems, or complex software applications. •Strong troubleshooting skills and expertise in root cause analysis for integrated systems. •Knowledge of networking architecture and firewall administration is a must. •Preferred experience with Linux-based systems and AWS cloud services. •Proficiency in SQL, Linux, Python, and virtualization technologies. •Field experience supporting industrial automation systems is an advantage. •Excellent communication skills for effective cross-team collaboration. •Willingness to travel domestically and internationally for customer support and field deployments. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!