North America Service Delivery Manager
Bunge - Chesterfield, MO
Hiring: North America Service Delivery Manager Company: Bunge Location: Chesterfield, MO Job Posted Time: 2026-09-11 15:04:03 Target Skills & Keywords : Agile, Project Management, Scrum About the job Experience: •5-8 years of experience in managing delivery teams in Information Technology projects. •8 years of experience in managing delivery teams in Information Technology projects. •200+ years of experience and presence in over 50 countries, we are committed to strengthening global food security, advancing sustainability, and helping communities prosper where we operate. Bunge has its registered office in Geneva, Switzerland and its corporate headquarters in St. Louis, Missouri. Learn more at Bunge.com. Required Skills: •Organize delivery teams within structure and process to ensure service delivery. •Define responsibilities and communication flow within service delivery organization. •Monitor issues and bottlenecks in the service delivery process, propose and execute improvements. •Collect and present metrics about service groups’ performance and efficiency •Work closely with Product Owners, Scrum master’s and other stakeholders to understand needs and provide necessary tweaks to service delivery organization. •Collaborate on roadmaps and coordinate resources around work entrusted to the group. •Monitor staffing and cost. Prepare hiring plans to secure service delivery capability. •Ensure service continuity with focus on continuous improvement. Qualifications: •Bachelor's degree in a technical or business management field (Suggested: IT background, IT hands-on experience) •Strong capabilities in area of project management and leadership •Good understanding of Agile Methodologies, SDLC process and project delivery phases •Solid understanding of scrum roles and principles (Suggested: experience in Scrum Master or Product Owner role) •Strong communication skills with comfort in speaking with all roles involved in the project. •English fluency in speaking and writing. •Demonstrated experience of working in a non-hierarchical culture of collaboration, transparency, safety, and trust. •Bunge offers a variety of benefits including health and wellness plans, retirement contribution and paid vacation/holidays. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!