Hiring: NOC Technician Company: Socket Fiber Location: Columbia, MO Job Posted Time: 2026-09-16 13:05:10 Employment Type: Remote Target Skills & Keywords : DNS, Grafana, TCP/IP About the job Experience: •2 years of experience in an ISP, telecommunications, NOC, help desk, technical support, or network environment. Required Skills: •Are you passionate about technology, troubleshooting, and keeping customers connected? As a Network Operations Center (NOC) Technician •, you'll monitor our fiber network, support FTTH services, investigate alarms and outages, and help provision business customer solutions in a fast-paced, team-oriented environment. •Monitor network management, alarm, and monitoring systems for network and service-impacting events. •Monitor FTTH/PON infrastructure including OLTs, PON ports, ONTs/ONUs, uplinks, interfaces, and associated network equipment. •Monitor network availability, alarms, utilization, packet loss, latency, and other performance indicators. •Identify and respond to network outages, degraded services, and equipment alarms. •Acknowledge, document, and track network alarms and incidents according to NOC procedures. •Perform initial troubleshooting and determine the scope and potential impact of network events. Compensation: •Flexible work environment (work from home / hybrid options) •Competitive pay + bonus potential or performance-based commission Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!