Hiring: NextGen Support Analyst Company: Integrated Services for Behavioral Health Location: Columbus, OH Job Posted Time: 2026-09-10 11:20:54 Target Skills & Keywords : EHR, Electronic Health Records, HIPAA About the job Experience: •2-4 years of experience supporting an EHR system in a behavioral health or healthcare setting is required •1 year of prior experience with the CareLogic or NextGen EHR preferred Required Skills: •Provide daily support to end users across clinical and operational teams in their use of the EHR system, including basic troubleshooting and issue resolution •Triage system issues, resolving those within scope and escalating more complex issues to the Senior EHR System Analyst or vendor as appropriate •Serve as the point of contact for user questions and routine technical assistance •Assists in maintaining EHR workflows, templates, and documentation standards as directed by the Managing Director of IT, with input from the Senior EHR System Analyst •Performs initial testing of minor changes, updates, or enhancements to the EHR system •Supports documentation of processes, updates, and user guides •Coordinates with HR and assists in delivering initial EHR training to new staff and providers •Provides routine refresher training and user support for existing staff Qualifications: •A high school degree or GED equivalent is required •A bachelor’s degree in Health Information Technology, Informatics, Computer Science or related fields is preferred •The ability to maintain confidentiality and comply with HIPAA regulations is required •Excellent communication skills, both oral and written is required •Excellent organizational skills are required •A valid driver's license is required •An appropriate level of auto insurance coverage is required •Demonstrated capacity to manage deadlines within a fast-paced, high-volume environment is required •The ability to operate in an Internet-based, automated office environment is required •The ability to maintain a high-speed internet connection is required Compensation: •$54,000 - $69,000 / year •Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!