Hiring: New Member Engagement Coordinator Company: AbsoluteCare Location: Greater New Orleans Region Job Posted Time: 2026-09-11 13:00:21 Target Skills & Keywords : Microsoft Office About the job Experience: •2+ years of experience working with community agency providing services encompassing the basic competency areas of health care (community resources, communication skills, individual and family advocacy, health education, services skills, and responsibilities). Required Skills: •Conduct community outreach telephonically and in person to locate, engage, and educate members on AbsoluteCare’s services including enrolling in PCP or ancillary services such as Care Management or Behavioral Health services. •Conduct research and in-person outreach to locate difficult-to-contact enrollees to increase assessment completion and participation in clinical programs. •Conduct in-person non-clinical assessments to understand enrollee care needs, preferences, and socioeconomic barriers, and evaluate the home environment as needed, Support the member to improve their wellbeing by staying out of the hospital and attend regular visits to their primary physician. •As needed, help the member engage with mental health and substance use treatment. •Actively facilitate and support member to ensure pick-up of their prescriptions. •Provide member education on community resources and benefits. •Partner with care team (community, providers, internal staff) •Effectively build trust and rapport with members and their support systems and communities to drive engagement. Qualifications: •High school diploma or equivalent required. •Proficient in PC skills, such as Microsoft Office. •Demonstrated capacity to travel locally at minimum 80% of the time. •Knowledge and trusting relationships within local community, and experience and knowledge navigating community resource. •Certified as a CHW or eligible to plan to obtain CHW certification preferred. •This job operates in the community, in member’s homes, and in the AbsouteCare clinical center. This role routinely uses general office equipment. It is required that you have and can use your personal vehicle to conduct outreach including member home visits. •Demonstrated capacity to communicate clearly and exchange accurate information constantly. •Demonstrated capacity to remain stationary for long periods of time. •Constantly operates computer, keyboard, copy and fax machine, phone, and other general office equipment. Compensation: •Uncapped monthly bonus structure, with top performers earning 20%+ of base salary (approx Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!