Hiring: Network Operations Engineer Company: Gravity IT Resources Location: Charlotte Metro Job Posted Time: 2026-09-10 11:31:42 Employment Type: Contract / Remote Target Skills & Keywords : Agile, MPLS, Microsoft Office, TCP/IP, iOS About the job Required Skills: •As a Tier III Network Operations Engineer, you will be the go-to expert for troubleshooting and resolving complex network issues. These can be related to WAN, LAN, routing, switching and wireless technologies. •· Support internal data networks with focus on improving reliability •· Troubleshoot LAN, WAN and wireless network performance issues •· Perform troubleshooting and analysis of appliances such as firewalls and WAN accelerators •· Provide timely resolution to trouble tickets •· Contributes to and participates in network improvement initiatives •· Participates in on-call rotation duties •· Collaborate across all tiers of operations organization Qualifications: •· Bachelor’s degree in Information Technology from a four-year college •· In addition to required degree, two (2) years minimum of related work experience •· In lieu of Bachelor's degree AND two (2) years minimum of related work experience listed above, High School/GED AND six (6) years minimum related work experience •Proficiency in understanding, configuring and troubleshooting networking protocols and technologies. •Demonstrated capacity to troubleshoot complex routing and switching issues. •Knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies, including VLANs, Ethernet, MPLS, ACI, ISE and SD-WAN. •Operational familiarity with wireless standards, wireless security protocols, and wireless network configuration and troubleshooting. •Proficiency in using networking tools to proactively identify and resolve network performance issues (ThousandEyes, LiveAction, Solarwinds, Wireshark etc.). Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!