Hiring: Network Operations Center Manager Company: Viasat Location: Carlsbad, CA Job Posted Time: 2026-09-17 04:35:14 Target Skills & Keywords : Change Management, Jira, Root Cause Analysis, Security Clearance, ServiceNow About the job Experience: •35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. •3+ years’ experience in satellite communications (SATCOM) operations or support Required Skills: •Join us at a pivotal stage of growth as we build and scale a next-generation Network Operations Center supporting mission-critical communications. This is an opportunity to shape the future of operations, build a high-performing team, and drive operational excellence in a dynamic and highly visible environment. •Lead and inspire a high-performing Network Operations Center (NOC) team, providing oversight, mentorship, and direction across all operational shifts to ensure excellence in service delivery •Strategically drive reliability and performance of mission-critical network and cloud infrastructure, ensuring continuous 24/7 service availability and operational resilience •Recruit, develop, and elevate top technical talent, fostering a culture of continuous learning, accountability, and professional growth •Champion incident response and operational excellence, leading critical outage resolution efforts, driving root cause analysis initiatives, and governing change management processes to improve system stability •Design and optimize scalable operational frameworks, developing processes, procedures, and best practices that enhance efficiency, consistency, and service quality •Partner cross-functionally with engineering teams, service providers, and technology vendors to deliver exceptional customer outcomes and consistently exceed service-level objectives •Build and launch a next-generation operations center from the ground up, shaping staffing strategies, operational workflows, technology platforms, and performance metrics that enable long-term success Compensation: •$144,000 - $227,500 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!