Hiring: Navigation Center Coordinator - Hospice of Cincinnati Company: TriHealth Location: Blue Ash, OH Job Posted Time: 2026-09-10 14:34:08 Employment Type: Full-time Target Skills & Keywords : Epic Systems, Microsoft Excel, Microsoft Office About the job Experience: •1 - 2 Years Experience Customer Service (Required) •2 Years Experience Customer Service (Required) Required Skills: •Step into a meaningful role within our Hospice Care Team as Navigation Center Coordinator dedicated to supporting patients and families during some of life’s most vulnerable moments. You’ll serve as a trusted resource for nurses, physicians, caregivers, and loved ones, helping maintain comfort, dignity, and continuity of care. •This opportunity is ideal for someone who is compassionate and confident working independently in a field-based or home‑care setting. A passion for supporting colleagues, providing calm reassurance, and upholding the highest standards of patient-centered care will make you an invaluable part of our hospice mission. •Hospice of Cincinnati - 4360 Cooper Rd, Cincinnati, OH 45242 •Full Time (40 hours weekly) (rotating weekends and holidays) •Demonstrates courtesy, respect toward patients, professionals and team members •Develops and maintains professional, positive relationships and communicates effectively with internal and external customers. Exhibits professional phone and open office etiquette, excellent written and verbal communication, and customer service skills. Acknowledges the work of the department as a shared responsibility and participates fully. •Monitors office processes; checks documents and communication for accuracy. •Receives and processes referrals, completing data entry of referrals from all internal and external referral sources, triage of complex referrals, follow-up on pending referrals in appropriate work queues, recordkeeping, DocuSign, correspondence, scanning pertinent documents, and patient contact. Qualifications: •High School Diploma or GED Degree or GED (Required) •Computer proficiency in MS Office •Excellent verbal and written communication Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!