National Manager of Paralegal Services

Wilson Elser - White Plains, NY

Hiring: National Manager of Paralegal Services Company: Wilson Elser Location: White Plains, NY Job Posted Time: 2026-09-17 13:39:16 Employment Type: Full-time / Remote Target Skills & Keywords : Accessibility, Change Management, Jira, Microsoft Office, Risk Management About the job Experience: •7+ years of legal management experience. A proven track record of leading large, multi-office, or nationwide teams. •Executive-level familiarity with Microsoft Office Suite, document management systems, resource planning, and workflow tools. Familiarity with iManage and Jira a plus. Required Skills: •Oversight of a nationwide paralegal support infrastructure of 300+ paralegals across 46 offices. •Drive operational efficiency by monitoring nationwide utilization rates, balancing office workloads, and analyzing requests for additional new hires to ensure individual teams are properly supported while firm operational goals are met. •Review current workflows for process efficiency and standardization. Leverage technology to continuously improve paralegal workflows and processes across the firm. •Develop a program utilizing a multi-tiered approach for internal paralegal certifications across the firm based on knowledge and skill set. Develop programs for paralegal education, professional development, and career paths within the firm. •Ensure nationwide adherence to regional billing compliance guidelines, multi-jurisdictional court rules, data privacy laws, and strict ethical standards. •Exceptional capability in remote team building, change management, and building consensus across diverse stakeholder groups. Qualifications: •Comprehensive understanding of broad-scale litigation workflows and support. •Bachelor’s degree required. Advanced training in Business Administration or Process Improvement analysis and implementation a plus. Compensation: •Outstanding benefits package, including 401k match and generous PTO plan Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!