Named Account Manager, Enterprise
Plaid - New York City Metropolitan Area
Hiring: Named Account Manager, Enterprise Company: Plaid Location: New York City Metropolitan Area Job Posted Time: 2026-09-10 11:14:35 About the job Experience: •7+ years of experience in a client-facing commercial role such as Account Management, Strategic Partnerships, Consulting or Business Development Required Skills: •Manage and grow a portfolio of Plaid’s largest enterprise customers, typically spanning 10-15 accounts depending on complexity and scope •Build trusted relationships with executive sponsors, decision-makers, influencers, and day-to-day operators across customer organizations •Drive customer adoption, engagement, retention, and growth by aligning Plaid solutions to customer business goals and use cases •Lead commercial conversations including renewals, expansions, strategic partnership discussions, and account planning •Identify and execute on growth opportunities in partnership with Account Executives and cross-functional teams •Act as a strategic consultant to customers by delivering industry insights, product guidance, and data-driven recommendations •Lead key customer initiatives including business reviews, operational checkpoints, product launches, and technical escalations •Develop account strategies that balance short-term execution with long-term customer growth and success Qualifications: •Demonstrated success managing and growing enterprise customer relationships in a fast-paced environment •Previous B2B technology experience is a strong plus •Strong commercial acumen with experience driving renewals, expansions, and strategic customer outcomes •Proven ability to navigate complex organizations and influence stakeholders at all levels, including executive leadership •Strong problem-solving and strategic thinking skills with the ability to manage multiple priorities simultaneously •Excellent communication, presentation, and relationship management skills •Demonstrated capacity to quickly learn technical concepts and understand complex product ecosystems •High degree of ownership, curiosity, adaptability, and customer empathy Compensation: •$171,600 - $214,800 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!