Hiring: MSP Level 3 Network Engineer, Chicagoland (5+ Yrs MSP Exp Required) Company: Netsphere Technologies, Inc. Location: St Charles, IL Job Posted Time: 2026-09-17 04:21:53 Employment Type: Full-time / Remote Target Skills & Keywords : DNS, Windows Server About the job Experience: •23 years. Our clients typically range from 10–100 users, and we standardize environments using mainstream, best-practice solutions to ensure predictable, secure, and reliable networks. •5+ years of IT support experience •5 years of MSP experience (required) •5 years (required) •At least 5 years of MSP experience (required) Required Skills: •This isn't a typical Level 3 ticket queue position. You'll be one of our final points of technical escalation, leading complex network and infrastructure projects from assessment through completion. •We've been in business for 23 years. Our clients typically range from 10–100 users, and we standardize environments using mainstream, best-practice solutions to ensure predictable, secure, and reliable networks. •Participate in the after-hours on-call rotation: one week of nights and weekends coverage approximately once every 6 weeks. We generally get less than 5 calls a week. •Based in the Chicagoland area, with the ability to travel to client sites as needed •This is a field-based role. We have no central office, so time not spent at client sites is worked from your own home base in the Chicagoland area •Some engagements may require being on-site at a single customer location for a full work week at a time (e.g., project cutovers, migrations, on-site assessments, or emergency response) •Project work will occasionally fall on evenings or weekends (not every week, but candidates must be willing and able to work outside standard hours when a project or emergency requires it) •Valid driver's license and reliable transportation required Qualifications: •If you’re currently not considered tier 3 or higher then this role isn’t right for you •Strong troubleshooting methodology and root-cause analysis skills •Demonstrated experience planning and leading networking projects, including writing project plans and running client assessments •Excellent phone presence and professional communication skills, including direct client and vendor communication •Comfortable supporting users at all levels, from executives to non-technical staff •Willing and able to work occasional evenings/weekends for project work, and to travel to local client sites as needed, at times daily •Networking: VLANs, routing, switching, firewalls, and network design/troubleshooting (required) •Microsoft Windows Server administration — AD, Group Policy, DNS, DHCP: 5 years (required) •Microsoft 365 tenant administration, including SharePoint and OneDrive: 5 years (required) •Comfortable working directly with hardware/software vendors on product-specific support issues (required) Compensation: •$90,000 - $115,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!