Hiring: Mortgage Servicing Specialist Company: Capital Credit Union Location: De Pere, WI Job Posted Time: 2026-09-03 14:28:59 Target Skills & Keywords : Microsoft Office About the job Required Skills: •Assists members and credit union employees in person, by telephone, and via e- mail with questions pertaining to disbursed mortgage loans including but not limited to escrow disbursements, mortgage payments, statements, and payoffs. •Disburses mortgage loans by entering information onto the credit union core system while maintaining a high level of attention to detail to ensure rates, payments, and terms are entered correctly. This also includes funding loans and remitting payoff checks. •Submits investor loans by entering loan details into the investor software. •Handles mortgage escrow functions including Insurance and Tax disbursements, closeouts, and analysis. •Works with Third Party to track insurance and force place as needed. •Processes paid loans which includes typing and recording Mortgage Satisfactions within the regulation timing requirements. Investor loans require additional follow up by requesting original documents back from investor. •Interacts with title companies to disburse construction loan draws and as needed for post-closing questions. •Processes Subordination, Partial Release, and Transfer of Ownership requests. Qualifications: •Demonstrated capacity to read, write, and comprehend detailed and technical instructions, short correspondence, and memos; the ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals as normally acquired through completion of a high school education. •Demonstrated capacity to operate an on-line computer terminal (including a good working knowledge of the core computer system, Nautilus, Encompass, Microsoft Office, and e-mail), typewriter, scanner, fax machine, and adding machine normally acquired through a basic course or one to three months of on-the-job experience. •Solid functional working knowledge of the products, services, and procedures needed to process transactions as normally acquired through three-to-six months of on-the-job experience, at least one of which is with the Credit Union. •Demonstrated capacity to concentrate on and pay close attention to detail for over 90% of work time. Must be able to closely examine documentation. Requires a high degree of accuracy. •Analytical ability necessary to research and process mortgage paperwork from start to finish. •Interpersonal skills necessary to deal effectively and efficiently with a diverse group of employees, members, and vendors. Requires communication/listening skills necessary to effectively obtain necessary information in relation to mortgage loans. •Demonstrated capacity to project a professional image and practice professionalism in a financial environment. •Fast-paced office environment with moderate level of noise. •Frequent use of telephone, scanner, copier, computer, fax machine and other office machines. •Frequent mental and visual concentration. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!