Hiring: Mortgage Servicing Program Lead Company: First American Location: Fort Mill, SC Job Posted Time: 2026-09-17 04:46:24 Target Skills & Keywords : Capital Markets, Project Management About the job Experience: •10+ years of experience in mortgage servicing, investor reporting, project management, finance, with direct exposure to securitizations or complex loan transactions. Required Skills: •Coordinate all servicing-related activities for critical deals including private securitizations, whole loan private investors with unique servicing requirements, and excess servicing spreads - from initial transaction notice from clients through post-closing of each deal. •Create and manage reporting of deal activities and assist in the development of any custom required reporting. •Message all communications related to this program to clients as we do today across Client Relations for products and programs we leverage across ServiceMac •Serve as the primary liaison between internal servicing teams, legal counsel, clients, investors, and counterparties to ensure alignment on deal requirements. •When warranted, procure external counterparties to review, interpret, and operationalize securitization agreements, servicing agreements (PSAs), and related transaction documents. •Develop and implement new servicing processes to support unique deal structures, ensuring compliance with contractual obligations and regulatory requirements. (including creating the workflow and determining additional costs where necessary). •Create SLAs for all parties and then track and manage key deliverables, timelines, and reporting obligations for each transaction. Also includes several times per year conducting quality control checks against our processes for accuracy and completeness. •Identify process gaps and propose enhancements to improve efficiency, accuracy, and scalability in deal execution. Qualifications: •Understanding of Servicing Capital Markets and ability to face off with representatives from those teams with our clients involved in this program •In-depth knowledge of pooling (such as GSE pool structures and remittance types) and servicing agreements, investor reporting requirements, and servicing operations. •Exceptional organizational skills with the ability to manage multiple deals and deadlines simultaneously. •Proven ability to translate legal/contractual language into actionable operational steps. •Excellent communication skills for working with cross-functional teams and external stakeholders. •A proactive, solutions-oriented mindset with a knack for building processes from the ground up. •This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!