Hiring: Mortgage Servicing Manager Company: Blaze Credit Union Location: St Paul, MN Job Posted Time: 2026-09-17 08:08:20 Target Skills & Keywords : Regulatory Compliance About the job Required Skills: •Lead daily servicing operations and assign work to meet accuracy, timeliness, productivity, and service goals. •Maintain a high-level of member service by ensuring questions are answered and requests are processed in a timely manner. •Oversee escrow administration, tax and insurance disbursements, loan maintenance, payoffs, releases, and lien satisfaction. •Manage rate locks and coordinate accurate, timely loan delivery to investors in accordance with pricing, commitment, and delivery requirements. •Ensure compliance with applicable laws, regulations, investor requirements, and company policies. •Maintain procedures and training and implement regulatory, investor, product, and system changes. •Resolve escalated borrower inquiries, disputes, complaints, and servicing exceptions. •Manage investor reporting, remitting, reconciliations, custodial accounts, and related exceptions. Qualifications: •Bachelor’s degree in business, finance, accounting, real estate, or a related field, or equivalent experience. •Five or more years of residential mortgage servicing experience, including two years in a leadership role. •Strong verbal and written communication skills. •Computer skills including Microsoft products. •Demonstrated capacity to work in a fast-paced environment and manage multiple tasks. •Knowledge of Fiserv DNA and Encompass a plus. •In-depth knowledge of Fannie Mae's guidelines, eligibility requirements, and processes for loan servicing, delivery and sale. •Simple arithmetic and finance related mathematics (e.g., interest, time value of money, compounding) •Knowledge of Secondary Market guidelines, CFPB regulations and all other mortgage related laws and regulations •Demonstrated capacity to sit and stand; answer calls; operate computer; interact with internal associates and members on the phone; travel to designated offices; lift up to 20 lbs. Compensation: •$85,000 - $105,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!