Hiring: Mobility Technical Operations and Continuous Improvement General Manager Company: CTDI Location: West Chester, PA Job Posted Time: 2026-09-03 10:34:23 Employment Type: Remote About the job Required Skills: •Technical Operations and Engineering Sustainment •Develop, maintain, and execute an engineering sustainment roadmap across multiple facilities, balancing reliability, capacity, risk, cost, and business priorities. •Establish governance for the health, supportability, maintenance, and lifecycle management of critical equipment, automation, test systems, software-enabled processes, and facility technologies. •Review recurring technical issues and downtime trends; ensure root causes are identified, corrective actions are sustained, and lessons learned are shared across sites. •Coordinate priorities and resources across branch operations, engineering, IT, quality, maintenance, vendors, and other support functions. •Define and monitor appropriate sustainment measures, including uptime, downtime, response time, repeat failures, maintenance completion, throughput impact, quality impact, and cost of support. •Actively facilitate and support operational rollout of new technology into CTDI facilities from requirements definition and readiness planning through installation, validation, training, stabilization, and transition to ongoing support. •Develop repeatable deployment standards, including site-readiness assessments, resource plans, risk registers, acceptance criteria, support models, and post-launch reviews. Qualifications: •Bachelor's degree in engineering, operations, business, supply chain, information technology, or a related field, or equivalent relevant experience. •Progressive leadership experience in technical operations, engineering support, manufacturing, repair, distribution, logistics, or another complex operating environment. •Demonstrated experience leading managers or cross-functional teams across multiple sites or remote locations. •Strong technical aptitude and working knowledge of operational technology, equipment, systems, troubleshooting, and structured root-cause analysis. •Demonstrated ability to build and execute roadmaps, manage multiple priorities, and deliver projects through cross-functional teams. •Strong communication, organization, influence, and stakeholder-management skills, including the ability to work effectively with frontline teams, technical specialists, branch leaders, and senior management. •Ability and willingness to travel on a fair-to-moderate basis based on facility, project, and business needs. •Solid functional working knowledge of Lean, Six Sigma, Kaizen, value-stream mapping, A3 problem solving, DMAIC, or similar continuous improvement methods; certification is a plus. •Leadership Competencies •Enterprise mindset — balances local facility needs with scalable, network-wide solutions. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!