Hiring: Mobile Technician Leader Company: Cox Automotive Inc. Location: Kansas City, MO Job Posted Time: 2026-09-10 11:14:59 Target Skills & Keywords : Salesforce, Workday About the job Experience: •1+ year of experience in management or lead role. •21 years or older. •At least 21 years or older. Required Skills: •Lead a team of 15+ technicians, provide leadership and guidance to deliver company results. •Meet one-on-one with direct reports to provide coaching and mentoring and help them find solutions. •Retrieve, review, and monitor metrics, reports, process documentation, customer service logs, and/or training or safety records as needed to analyze team productivity reports and follow up with technicians as necessary to make recommended changes to improve maintenance and repair efficiency. •Travel to technician and customer locations frequently. •Participate in and/or lead regular meetings with market team members across various organizational functions, such as dispatch, parts, and billing etc. •Monitor operations to ensure that technicians comply with administrative and DOT policies and procedures, safety rules and regulations, applicable environmental and/or government regulations, and work is accomplished in a manner consistent with organizational standards and requirements. •Perform onboarding activities for technicians, such as requesting equipment or tools and company-issued service trucks, completing all forms of new hire documentation, and/or providing access to various company systems to ensure all have resources, tools, and equipment they need to complete their work safely and effectively. •Regularly conduct safety audits and Quality Control Inspections (QCIs) and Safety Audits. Qualifications: •Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and one (1) years' experience in a related field; or 10 years' experience in a related field. •Safe drivers needed and 3 YR MVR review required; Candidate must hold a valid state-of-residence driver's license, be able to obtain and maintain their Driver Qualification File •Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older. •Knowledge of the mobile work environment and challenges, maintenance practices, and processes requirements for mobile maintenance. •Demonstrated capacity to coordinate multiple group efforts to solve issues related to the technician job. •Demonstrated capacity to act with a high sense of urgency. •Ethics & Values: Adheres to an appropriate and effective set of core values and beliefs during both good and tough times; acts in line with those values; rewards the right values and disapproves of others; practices what he preaches. •Action Oriented: Has a sense of urgency daily; is action oriented; not fearful of acting with a minimum of planning; seizes more opportunities than others. •Technician Focus: Will seamlessly adjust leadership approaches and technique to manage a diverse set of technicians. •Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in services; acts with customers/technicians in mind; establishes and maintains effective relationships with customers/technicians and gains their trust and respect. Compensation: •$89,400 - $134,000 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!